Delivery Information

Shipping

All the orders are shipped double-boxes and ship with full insurance for additional protection. Most of the items that are in-stock will be shipped on the same day. Any orders that has been placed or paid after the normal working hours will be shipped on the following day. We use varied shipping methods offered to us by numerous shipping companies. For your protection, we may contact you for extra order verification of payment method. Note: All orders of the value above $250 will need a signature for delivery.

Our product shipping limits within the country. Groceryeshop.us do not accept international orders and thus, we do not ship merchandises internationally.

We do not provide shipment on PO Box numbers.

 

Returns and Exchanges

  • All returns are subject to a 15% restocking fee.

  • Shipping and handling charges cannot be refunded.

  • Refunds may take upto 2 weeks of processing.

  • Refunds will be issued to the same mode of payment.

  • For all international orders, a warranty is presently not available.

  • If any Merchandise is returned as defective and the defect cannot be verified, it will be returned to the buyer at their expense.

  • Return of any kind of product will based on case basis.

  • Returns will not be accepted if the item have been damaged, worn, washed or otherwise altered after delivery.

  • Returned items must have all tags attached. Items without authentic tags will not be accepted.

  • Returned products must be in a proper condition.