Frequently Asked Questions

• Q: How many crab legs come in a nine-pound order? A: Approximately three to six legs are included in a three-pound portion. Therefore, in a nine-pound order, you can expect around nine to eighteen legs.
• Q: What is the size of the crab legs? A: Each leg is considered colossal, providing a substantial amount of meat. The legs are known for their impressive size and flavor.
• Q: Are the crab legs fully cooked? A: Yes, the crab legs are fully cooked and ready to reheat. This allows for convenient preparation methods like steaming or grilling.
• Q: How do I prepare the crab legs for eating? A: To enjoy the crab legs, simply thaw them and reheat by steaming, sautéing, broiling, grilling, or roasting. You can serve them with butter or dipping sauces.
• Q: Can I eat the crab legs straight from the package? A: Yes, you can eat them straight from the package after thawing. However, reheating enhances the flavor and texture.
• Q: How long can I store the crab legs in the refrigerator? A: You can refrigerate the crab legs for up to two to three days. This ensures they remain fresh and safe to eat.
• Q: What is the best way to freeze the crab legs? A: To freeze the crab legs, place them in an airtight container or freezer bag. They can be stored in the freezer for up to four months.
• Q: Is the packaging safe for shipping? A: Yes, the crab legs are shipped frozen with dry ice to maintain freshness. This packaging ensures the product arrives in optimal condition.
• Q: Are there any allergens in the crab legs? A: The crab legs themselves are seafood and may pose an allergy risk for those with shellfish allergies. Always check with your doctor if unsure.
• Q: How do I know if the crab legs are fresh upon arrival? A: The crab legs should be frozen solid upon arrival. If they are partially thawed, it is recommended to check for an off smell or unusual texture.
• Q: What makes Alaskan king crab the best in the world? A: Alaskan king crab is renowned for its sweet flavor, tender meat, and high-quality texture. It is considered the most prized crab species globally.
• Q: How do I choose between Alaskan king crab and other crab types? A: If you prefer rich flavor and tender meat, Alaskan king crab is the best choice. Other types may not offer the same level of quality.
• Q: Is this crab suitable for a family gathering? A: Yes, the crab legs are perfect for family gatherings. They make a stunning entrée that is sure to impress guests.
• Q: What if my crab legs arrive damaged? A: In case of damage during shipping, please contact the customer service team for assistance with returns or replacements.
• Q: Do you offer a guarantee on the crab legs? A: Yes, there is a satisfaction guarantee on the crab legs. If you're not happy with your order, please reach out for support.