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View compareFrequently Asked Questions
- Q: Is the Replacement Charger Base compatible with all Oral-B toothbrush models? A: The Replacement Charger Base is compatible with numerous Oral-B models, including D12, S12, S18, D10, D16, D17, D18, D19, D20, D29, D34, D36, OC18, OC20, and various series like D12013, D12523, and Professional 500 to 7000 series. Always check your model compatibility to ensure a perfect fit.
- Q: How does the inductive charging feature work on this charger? A: The inductive charging design allows you to charge your toothbrush simply by placing it on the charger base. This eliminates the need for complicated wire connections, making it easy and convenient to use.
- Q: What is the voltage range for the charger, and can I use it while traveling? A: The Replacement Charger Base operates on a voltage range of AC 110 - 220V, making it suitable for use in many countries. Its travel-friendly design and 3.9ft cable length make it easy to carry on trips.
- Q: How should I care for and maintain the charger to ensure its longevity? A: To maintain the charger, keep it clean by wiping it with a damp cloth. Since it is made of insulated ABS material and is IP67 waterproof, it can be safely cleaned with water. Avoid submerging it in water or exposing it to extreme conditions.
- Q: What should I do if my toothbrush is not charging properly? A: If your toothbrush is not charging, first ensure it is properly aligned on the charger base. Unplug the charger when fully charged and if the toothbrush has been unused for a long time, it may require a prolonged charging period of 15 to 30 hours before use.