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View compareFrequently Asked Questions
- Q: What are the main features of the Aqara Water Leak Sensor? A: The Aqara Water Leak Sensor features wireless connectivity via Zigbee, a sensitive leak detection threshold of 0.5mm, and an IP67 waterproof rating. It can send alerts to your mobile device and activate alarms on the Aqara Hub when water is detected, providing effective flood detection and home automation capabilities.
- Q: Do I need an Aqara Hub to use the water leak sensor? A: Yes, the Aqara Water Leak Sensor requires an Aqara Hub for operation. The hub connects to your Wi-Fi network and integrates with the sensor to enable smart notifications and alarm features. Please note that hubs from other brands are not compatible.
- Q: How far can the Aqara Water Leak Sensor be from the Aqara Hub? A: For optimal performance, the Aqara Water Leak Sensor should be within 400 inches of the Aqara Zigbee Hub. Additionally, the hub should also be within this range of your Wi-Fi router to ensure a stable connection.
- Q: Can I use the Aqara Water Leak Sensor with Apple HomeKit? A: Yes, the Aqara Water Leak Sensor is compatible with Apple HomeKit. To integrate it, ensure that the sensor is connected to the Aqara Hub first before adding it to your HomeKit setup. This allows you to control the sensor through the Apple ecosystem.
- Q: What should I do if my Aqara Water Leak Sensor is not working? A: If your Aqara Water Leak Sensor is not functioning properly, first check if the battery is depleted, as it contains lithium metal batteries. Additionally, ensure that the sensor is within range of the Aqara Hub and that the hub is connected to your Wi-Fi network. If issues persist, consult the user manual or contact customer support for assistance.