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View compareFrequently Asked Questions
- Q: What is the size of each cluster of OCEANZEN snow crab legs? A: Each cluster of OCEANZEN snow crab legs weighs approximately 10-12 ounces, making them the largest size available and perfect for a hearty meal.
- Q: How should I cook the snow crab legs? A: The snow crab legs are fully cooked and can be ready in just 5 minutes. Simply steam them and serve with melted butter for a delicious experience. Avoid overcooking to maintain their flavor and texture.
- Q: Can I refreeze the crab legs after thawing? A: Yes, you can refreeze the crab legs, but it's important to label them properly. We recommend consuming or refreezing them within 3 months for the best quality.
- Q: How does OCEANZEN ensure the freshness of the crab legs during shipping? A: OCEANZEN uses multi-layer insulation packaging that excels at preserving freshness. Your order is shipped in a sustainable cooler with the right amount of dry ice or gel packs to maintain optimal temperature.
- Q: What should I do if I encounter issues with my order? A: If you experience any issues related to the quality or shipping of your OCEANZEN snow crab legs, please contact us immediately. We are committed to resolving any concerns you may have promptly and efficiently.