Frequently Asked Questions

• Q: What are the ingredients of Alter Eco Classic Dark Chocolate Truffles? A: The truffles are made with pure dark cocoa, coconut oil, and are certified organic and fair trade. They contain no artificial ingredients or preservatives.
• Q: How big is the packaging of the Alter Eco truffles? A: The truffle box measures six point five inches in length, six point seven five inches in width, and three inches in height. Each pack contains forty truffles.
• Q: Are the truffles gluten-free? A: Yes, the Alter Eco truffles are gluten-free. They are made with organic ingredients that do not contain gluten.
• Q: How should I enjoy Alter Eco Classic Dark Chocolate Truffles? A: You can enjoy these truffles as a sweet treat or dessert. They are perfect for sharing at parties, gifting, or enjoying after meals.
• Q: Are these truffles suitable for kids? A: Yes, these truffles are suitable for kids, but parental supervision is recommended due to the rich chocolate content. They can be a delightful treat for children.
• Q: How do I store the truffles to keep them fresh? A: Store the truffles in a cool, dry place away from direct sunlight. For optimal freshness, keep them in their original packaging until ready to eat.
• Q: What is the shelf life of Alter Eco Classic Dark Chocolate Truffles? A: The truffles have a shelf life of approximately twelve months. Check the packaging for the specific expiration date.
• Q: Can I recycle the packaging after use? A: Yes, the boxes are recyclable. Additionally, the wrappers are compostable, making them environmentally friendly.
• Q: Is there a risk of the truffles melting during shipping? A: Yes, there is a risk of melting if shipped to warmer locations. It is advised to choose expedited shipping during hot weather.
• Q: How do Alter Eco truffles compare to other chocolates? A: Alter Eco truffles are known for their rich flavor and sustainable ingredients, offering a creamy texture and a commitment to fair trade and organic practices.
• Q: Are these truffles suitable for vegans? A: No, the truffles contain coconut oil and other ingredients that may not be suitable for strict vegans. Always check the ingredient list for suitability.
• Q: What if I receive damaged truffles? A: If you receive damaged truffles, contact the retailer for a replacement or refund. Most retailers have a customer service policy for such issues.
• Q: Can I use these truffles for baking or cooking? A: Yes, you can use the truffles in baking or melting them for recipes. They add a rich chocolate flavor to desserts.
• Q: Do the truffles contain any allergens? A: The truffles may contain traces of nuts and soy. Always check the packaging for allergen information before consuming.
• Q: How many calories are in one truffle? A: Each truffle contains approximately fifty calories. They are a decadent treat that can be enjoyed in moderation.
• Q: Where is Alter Eco chocolate sourced from? A: The chocolate is sourced from sustainable farms in the Dominican Republic, ensuring fair trade practices for farmers.