Frequently Asked Questions

• Q: What ingredients are used in Alter Eco Deep Dark Sea Salt Truffles? A: The truffles are made with fifty-eight percent pure dark cocoa, coconut oil, and fleur de sel de Guérande. They are organic, fair trade, and non-GMO.
• Q: What is the size of the Alter Eco truffle packaging? A: The package contains ten truffles and measures approximately four point zero two inches in length, one point eight nine inches in width, and seven point two eight inches in height.
• Q: Are the truffles gluten-free? A: Yes, the Alter Eco truffles are gluten-free. They are made with ingredients that do not contain gluten, making them suitable for individuals with gluten sensitivities.
• Q: How should I enjoy the Alter Eco truffles? A: You can enjoy these truffles as a snack, dessert, or gift. Savor them at room temperature to fully appreciate their melty, silky texture.
• Q: Can I use these truffles in baking or cooking? A: Yes, you can incorporate these truffles into baking or cooking. They can be melted and used as a chocolate drizzle or filling for desserts.
• Q: Is there a recommended serving size for the truffles? A: A recommended serving size is one to two truffles, depending on your preference. Each truffle offers a rich flavor experience.
• Q: How should I store the truffles to keep them fresh? A: Store the truffles in a cool, dry place. If you're in a warm climate, consider refrigerating them to prevent melting.
• Q: What is the shelf life of Alter Eco truffles? A: The truffles have a shelf life of approximately twelve months from the date of manufacturing. Check the packaging for the specific expiration date.
• Q: Are the wrappers and packaging eco-friendly? A: Yes, the wrappers are compostable and the boxes are recyclable. Alter Eco prioritizes sustainability in their packaging.
• Q: What dietary certifications do these truffles have? A: The truffles are USDA Organic and Fair Trade certified. They meet strict standards for organic farming and ethical sourcing.
• Q: Can I share these truffles with kids? A: Yes, these truffles are suitable for children. However, please be mindful of potential allergies to chocolate or coconut.
• Q: Are there any allergens in the truffles? A: The truffles may contain allergens such as coconut. Always check the ingredient list for specific allergen information.
• Q: What should I do if the truffles arrive melted? A: If your truffles arrive melted, simply refrigerate them to restore their shape. They will still be safe and delicious to eat.
• Q: Is there a return policy for the truffles? A: Yes, Alter Eco typically offers a return policy for unsatisfied customers. Check the retailer's return policy for specific details.
• Q: How can I contact customer support for Alter Eco products? A: You can contact Alter Eco's customer support through their official website. They provide assistance for product inquiries and concerns.