Frequently Asked Questions

• Q: What are the main ingredients in Alter Eco Silk Velvet Truffles? A: The main ingredients include dark chocolate, coconut oil, and milk. These components combine to create a creamy center surrounded by smooth Ecuadorian chocolate.
• Q: How big is the package of Alter Eco Silk Velvet Truffles? A: The package contains four point two ounces of truffles. It includes ten truffles in total, making it perfect for sharing or indulging.
• Q: Are Alter Eco Silk Velvet Truffles organic? A: Yes, they are certified organic. The ingredients are sourced from sustainable farms that prioritize eco-friendly practices.
• Q: How should I enjoy Alter Eco Silk Velvet Truffles? A: You can enjoy them as a sweet treat or dessert. Simply unwrap and savor the rich flavors for a delightful chocolate experience.
• Q: Can I use these truffles in recipes? A: Yes, they can be used in various dessert recipes. Try melting them for a rich chocolate sauce or incorporating them into baked goods.
• Q: Are these truffles suitable for vegans? A: No, they contain milk as an ingredient. Vegans should look for chocolate products specifically labeled as dairy-free.
• Q: How should I store Alter Eco Silk Velvet Truffles? A: Store them in a cool, dry place away from direct sunlight. This helps maintain their quality and prevents melting.
• Q: What is the shelf life of the truffles? A: The shelf life is typically around twelve months. Check the packaging for the specific expiration date to ensure freshness.
• Q: Are Alter Eco Silk Velvet Truffles gluten-free? A: Yes, they are gluten-free. The ingredients do not include any gluten-containing components, making them suitable for those with gluten sensitivities.
• Q: What makes these truffles sustainable? A: They come in compostable wrappers and recyclable boxes. Alter Eco emphasizes eco-friendly practices throughout their production process.
• Q: Do these truffles contain any allergens? A: Yes, they may contain milk and have the potential for cross-contamination with nuts. Always check the packaging for allergen information.
• Q: How do these truffles compare to regular chocolate? A: They offer a richer flavor due to high cocoa content and the use of coconut oil. This results in a creamy texture that sets them apart.
• Q: Are these truffles suitable for children? A: Yes, they can be enjoyed by children, but moderation is key due to the sugar content. Always supervise younger children while eating chocolates.
• Q: What if my truffles arrive melted? A: Reach out to customer service for assistance. They typically have a satisfaction guarantee and can offer solutions for melted products.
• Q: Can I return unopened packages of these truffles? A: Yes, most retailers allow returns of unopened products. Check the specific return policy of the store where you purchased them.