Frequently Asked Questions

• Q: What are the ingredients in ALTERRA Coffee French Roast Freshpacks? A: The ingredients are one hundred percent fresh-ground Arabica coffee beans. This ensures high quality and rich flavor in every cup.
• Q: How many packets are included in the ALTERRA Coffee Freshpack box? A: There are twenty packets included in the box. Each packet is designed for single-serve brewing.
• Q: What is the size of the ALTERRA Coffee Freshpacks? A: The total weight of the pack is six point four ounces. This size is convenient for easy handling and storage.
• Q: How do I use ALTERRA Coffee French Roast Freshpacks? A: Simply insert a Freshpack into your MARS DRINKS FLAVIA Brewer and brew as you normally would. Each pack produces one perfect cup of coffee.
• Q: Can I make cappuccinos or lattes with these Freshpacks? A: Yes, you can create cappuccinos and lattes using ALTERRA Coffee Freshpacks with additional milk froth. This allows for a variety of coffee drinks.
• Q: Is ALTERRA Coffee suitable for a workplace environment? A: Yes, ALTERRA Coffee is designed to inspire productivity and engagement in a workplace. Its great taste promotes enjoyable coffee breaks.
• Q: How should I store ALTERRA Coffee Freshpacks? A: Store the Freshpacks in a cool, dry place. This helps maintain their freshness and quality until you are ready to brew.
• Q: What is the shelf life of ALTERRA Coffee Freshpacks? A: The shelf life is typically best before the expiration date printed on the packaging. Always check for freshness before use.
• Q: Are ALTERRA Coffee Freshpacks recyclable? A: Yes, the packaging is recyclable where facilities exist. Check your local recycling guidelines for proper disposal.
• Q: How does ALTERRA Coffee compare to other coffee brands? A: ALTERRA Coffee is made from high-quality Arabica beans, providing a rich flavor profile that stands out compared to many other brands.
• Q: Is this coffee dark roast? A: Yes, ALTERRA Coffee is a dark roast. This roasting style enhances the coffee’s bold flavor and aroma.
• Q: Can I use these Freshpacks in other coffee machines? A: No, ALTERRA Freshpacks are specifically designed for MARS DRINKS FLAVIA Brewers. Other machines may not be compatible.
• Q: What should I do if my Freshpack arrives damaged? A: If your Freshpack is damaged upon arrival, contact customer support for assistance with returns or replacements.
• Q: Are there any allergens in ALTERRA Coffee Freshpacks? A: ALTERRA Coffee Freshpacks do not contain common allergens such as gluten or nuts. However, always check the packaging for specific information.
• Q: What flavor notes can I expect from ALTERRA Coffee French Roast? A: You can expect rich, bold flavors with a slightly smoky finish. The dark roast enhances the coffee's natural sweetness.