Frequently Asked Questions

• Q: What flowers are included in this bouquet? A: This bouquet includes twelve red roses, two stems of eucalyptus, and one stem of ruscus. Each flower is handpicked to create a balanced display.
• Q: How big is the bouquet? A: The bouquet has an approximate dimension of five inches in length, width, and height. It's a compact size that fits beautifully in standard vases.
• Q: Are the flowers fresh cut? A: Yes, the flowers are premium fresh-cut. They are hand-inspected to ensure the highest quality before delivery.
• Q: How do I customize my bouquet? A: You can customize your bouquet during the checkout process. Options may include adding a personal note or selecting specific delivery instructions.
• Q: What occasions are suitable for this bouquet? A: This bouquet is perfect for birthdays, anniversaries, graduations, and special occasions. It can also be a thoughtful get-well gift.
• Q: How long will it take for the flowers to bloom? A: The flowers will bloom fully within two to three days after delivery. You'll see daily progress as they open up beautifully.
• Q: How do I take care of these flowers? A: To keep your flowers fresh, place them in clean water and trim the stems every few days. Keep them away from direct sunlight and drafts.
• Q: Is there any special packaging for the delivery? A: Yes, the bouquet arrives in beautiful packaging with cards included. This makes it ready to deliver happiness right to the recipient's door.
• Q: Can I order this bouquet for same-day delivery? A: No, same-day delivery is not available. There are no deliveries on Saturday, Sunday, or Monday.
• Q: Are the flowers sourced ethically? A: Yes, the flowers are sourced from women-led farms in Guatemala. Your purchase supports local communities and empowers female heads of households.
• Q: Is a vase included with the bouquet? A: No, the vase is not included with the bouquet. It is designed to fit into a standard vase that you provide.
• Q: What should I do if the flowers arrive damaged? A: If your flowers arrive damaged, please contact customer support immediately for assistance and potential replacement options.
• Q: How should I store the flowers if I can't arrange them right away? A: If you can't arrange the flowers right away, keep them in a cool place and in water until you're ready to display them.
• Q: What makes these roses premium? A: These roses are considered premium because they are long-stemmed, handpicked for freshness, and undergo less handling before delivery.
• Q: Can I add a personal message with my order? A: Yes, you can add a personal note during the checkout process to make your gift even more special.
• Q: What type of care do the eucalyptus and ruscus need? A: Both eucalyptus and ruscus require similar care as roses—keeping them in water and away from direct sunlight to maintain freshness.