Frequently Asked Questions

• Q: What is included in the August Uncommon Sampler? A: The sampler includes three pouches of loose leaf tea, each weighing one point seventy-five ounces, and a crystal scoop for measuring.
• Q: What types of tea are in this sampler? A: The sampler features three distinct black tea blends: Low Country, Painted Desert, and Black Metallic, each offering unique flavor profiles.
• Q: Are the ingredients in the tea blends organic? A: Yes, all ingredients in the August Uncommon tea blends are high-quality, non-GMO, and vegan.
• Q: How much tea is in each pouch? A: Each pouch contains one point seventy-five ounces of loose leaf tea, providing ample servings for multiple brews.
• Q: How do I brew the tea from the sampler? A: To brew, use the included scoop to measure the desired amount of tea leaves, then steep in hot water for optimal flavor.
• Q: Is this tea suitable for iced preparations? A: Yes, you can brew these teas hot or cold, making them versatile for both iced and hot beverages.
• Q: How should I store the tea to maintain freshness? A: Store the tea pouches in a cool, dry place, away from direct sunlight, to preserve their flavor and freshness.
• Q: What is the shelf life of the tea blends? A: The tea blends are best enjoyed within one year of purchase for optimal flavor, provided they are stored properly.
• Q: Can I use milk or sweeteners with these teas? A: Yes, these bold black teas can be enjoyed as-is or enhanced with milk or sweeteners according to personal preference.
• Q: Which tea is best for someone new to loose leaf tea? A: Low Country is an excellent choice for beginners due to its comforting flavors and approachable profile.
• Q: Is the Painted Desert tea spicy? A: Yes, Painted Desert includes chili and cinnamon, giving it a spicy, warm profile reminiscent of Mexican hot chocolate.
• Q: What flavor notes can I expect from Black Metallic? A: Black Metallic features floral notes of candied violet and elderberry, creating a unique and mysterious flavor experience.
• Q: What if my tea arrives damaged? A: If your tea arrives damaged, please contact customer support for assistance with returns or exchanges.
• Q: Is there a warranty for the tea sampler? A: There is no warranty on the tea sampler; however, customer satisfaction is prioritized, and issues are addressed promptly.
• Q: How do I contact customer support for issues? A: Customer support can be contacted via the manufacturer's website or the provided customer service phone number.
• Q: Are there any allergens in this tea sampler? A: The tea blends are free from common allergens; however, always check the packaging for specific ingredient information.