Frequently Asked Questions

• Q: What types of flowers are included in this bouquet? A: The bouquet features red roses and white alstroemeria, complemented by additional seasonal accents. This combination creates a vibrant and visually appealing arrangement.
• Q: How are the flowers packaged for delivery? A: The fresh flower bouquet is shipped in its bud stage to ensure longer-lasting blooms. This careful packaging helps maintain their freshness during transit.
• Q: Is there a care guide for the flowers? A: Yes, it is recommended to trim the stems one inch and place them in a vase with fresh water and flower food. Regularly changing the water will help prolong the life of the bouquet.
• Q: What are the dimensions of the bouquet? A: The dimensions of the bouquet are not specified, but the arrangement is designed to fit comfortably in a standard vase. It will create a beautiful centerpiece for any occasion.
• Q: Can I add a personal message with my order? A: Yes, you can include a personal message by selecting 'This is a gift' during checkout. This allows you to express your sentiments to the recipient.
• Q: How should I handle the flowers upon arrival? A: Upon arrival, carefully remove the flowers from the box, trim the stems, and place them in fresh water. This will help them acclimate and thrive.
• Q: What should I avoid to keep the flowers fresh? A: Avoid placing the flowers in direct sunlight or extreme heat. These conditions can shorten their lifespan and affect their appearance.
• Q: Is this bouquet suitable for special occasions? A: Yes, this bouquet is perfect for various occasions like graduations, birthdays, anniversaries, sympathy gestures, or 'get well' wishes. Its beautiful design conveys heartfelt emotions.
• Q: How long can I expect the blooms to last? A: The flowers are designed to open within two to three days. With proper care, they can provide beauty for several days, depending on the flower type.
• Q: Are the flowers safe for pets? A: No, the flowers are not meant for human or animal consumption. It is important to keep them out of reach of pets.
• Q: Can I customize the bouquet with different flowers? A: Currently, the bouquet includes a set combination of flowers. Customization options may not be available, but the selected flowers create a cohesive and stunning arrangement.
• Q: What type of vase is included with the bouquet? A: The bouquet comes with a glass vase included. This vase is designed to complement the arrangement and enhance its presentation.
• Q: Is this bouquet environmentally friendly? A: The bouquet is crafted from fresh, sustainably sourced flowers, ensuring minimal environmental impact. The packaging is designed to be recyclable.
• Q: What if the flowers arrive damaged? A: If your flowers arrive damaged, please contact customer support immediately. They will assist you in resolving the issue, potentially with a replacement or refund.
• Q: Can I schedule a delivery date for my bouquet? A: Yes, you can confirm your desired delivery date during the order checkout process. This allows for timely delivery for your special occasion.
• Q: What is the brand behind this bouquet? A: The bouquet is brought to you by Benchmark Bouquets, known for their quality fresh flower arrangements and attention to detail.