Frequently Asked Questions

• Q: What types of flowers are included in this bouquet? A: This bouquet includes white roses and white Peruvian lilies, also known as alstroemeria. These flowers are hand-picked for their beauty and quality.
• Q: How many stems are in the bouquet? A: The bouquet contains a variety of stems, but the exact number may vary based on seasonal availability. Each stem is selected to ensure a stunning arrangement.
• Q: Is the bouquet packaged safely for delivery? A: Yes, the bouquet is shipped in bud stage to ensure safe travel and longevity. This method allows the blooms to open beautifully upon arrival.
• Q: What is the size of the bouquet? A: The bouquet is designed to be an elegant centerpiece, but specific dimensions are not provided. It is ideal for standard vases.
• Q: How should I care for the flowers once they arrive? A: To keep the flowers fresh, cut the stems and place them in clean water with the provided flower food packet. This will help prolong their life.
• Q: Can I customize the message for the gift? A: Yes, you can include a personalized message. Just check the box labeled 'This is a gift' at checkout and write your note.
• Q: How do I ensure the flowers arrive on a specific date? A: To confirm your desired delivery date, place your order before ten o'clock AM PST from Monday to Thursday. No weekend deliveries are available.
• Q: Is this bouquet suitable for special occasions? A: Yes, this bouquet is ideal for various occasions, including birthdays, anniversaries, or as a thoughtful gift to express warm sentiments.
• Q: What should I do if the flowers arrive damaged? A: If the bouquet arrives damaged, contact customer service for assistance with replacements or refunds. Ensure you have your order details ready.
• Q: Are the flowers environmentally friendly? A: Yes, all roses and alstroemeria are Rainforest Alliance Certified, ensuring they are grown with environmental, social, and economic responsibility.
• Q: How long can I expect the flowers to last? A: With proper care, the flowers can last for about five to seven days. Keeping them in fresh water and out of direct sunlight will extend their life.
• Q: What is the shipping process for this bouquet? A: The bouquet is shipped directly from our farms, ensuring freshness and quality. It is sent in bud stage to guarantee longevity.
• Q: Can I send this bouquet as a surprise? A: Absolutely! This bouquet makes a lovely surprise gift for friends or family. Just use the gift option during checkout to include a personalized note.
• Q: Is there a guarantee for freshness upon delivery? A: Yes, there is a freshness guarantee. The flowers are shipped in bud stage to ensure they open beautifully once they arrive.
• Q: What kind of care do the flowers need after delivery? A: After delivery, it’s essential to cut the stems and place the flowers in fresh water with the included flower food. This helps maintain their freshness.
• Q: Are these flowers safe for pets? A: While the bouquet features non-toxic flowers, it's always best to keep flowers out of reach of pets to avoid any potential issues.