Frequently Asked Questions

• Q: What flowers are included in the bouquet? A: The bouquet includes Pink Roses and Oriental Lilies, showcasing a vibrant arrangement.
• Q: How many stems are in the bouquet? A: There are seventeen stems in this bouquet, providing a lush and full appearance.
• Q: What are the dimensions of the bouquet packaging? A: The packaging measures five inches in length, width, and height, compact for delivery.
• Q: Is the bouquet suitable for various occasions? A: Yes, this bouquet is perfect for graduations, birthdays, anniversaries, sympathy, get well wishes, and congratulations.
• Q: How do I take care of the flowers once they arrive? A: Remove the flowers from the box, trim the stems one inch, and place them in a vase with fresh water and flower food.
• Q: How long will the flowers last after delivery? A: Expect the flowers to open within two to three days and last longer with proper care.
• Q: Is there a personal message option available? A: Yes, you can add a personal message by selecting 'This is a gift' during checkout.
• Q: Are the flowers safe for pets and humans? A: No, the flowers are not for human or animal consumption and should be kept out of reach.
• Q: What should I do if the flowers arrive damaged? A: Contact customer support immediately to address any issues with your order upon arrival.
• Q: How do I ensure the flowers stay fresh? A: Change the water frequently and keep the bouquet out of direct sunlight and extreme heat.
• Q: What is the delivery process for the bouquet? A: All orders are delivered directly to your doorstep for peak freshness, with a confirmation required during checkout.
• Q: Can I customize the bouquet with different flowers? A: No, this specific bouquet features a fixed selection of Pink Roses and Oriental Lilies.
• Q: What type of vase does the bouquet come with? A: The bouquet includes a glass vase to enhance presentation and care for the flowers.
• Q: Are the flowers sourced sustainably? A: Yes, the flowers are sourced from Rainforest Alliance Certified Farms, promoting sustainable practices.
• Q: Is this bouquet suitable for indoor or outdoor display? A: This bouquet is best suited for indoor display to maintain optimal freshness and longevity.
• Q: What should I do if I want to return the bouquet? A: Review the return policy provided at checkout and contact customer support for assistance.