Frequently Asked Questions

• Q: What is included in the cookie platter? A: The cookie platter includes over one hundred gourmet Christmas cookies. These cookies come in a variety of flavors, ensuring a delightful assortment for every taste.
• Q: How much does the cookie platter weigh? A: The cookie platter weighs four pounds. This substantial size makes it ideal for sharing during holiday gatherings.
• Q: Are the cookies kosher? A: Yes, the cookies are kosher and dairy. They are made with premium, natural ingredients to cater to various dietary preferences.
• Q: How do I serve these cookies? A: To serve the cookies, simply open the platter and arrange them on a serving tray. Enjoy them fresh with family and friends during holiday celebrations.
• Q: Can I use these cookies as a gift? A: Yes, these cookies make an excellent gift for any occasion. They are beautifully packed and perfect for holidays, birthdays, or corporate gifts.
• Q: How should I store the cookie platter? A: To maintain freshness, store the cookie platter in a cool, dry place. It is best enjoyed within a few weeks of receiving it.
• Q: Do the cookies contain allergens? A: Yes, the cookies may contain common allergens such as wheat, dairy, and nuts. Please check the packaging for specific allergen information.
• Q: How long do the cookies stay fresh? A: The cookies are best enjoyed fresh within a few weeks of delivery. Proper storage can help maintain their delicious taste.
• Q: Is this cookie platter suitable for children? A: Yes, the cookie platter is suitable for children. However, parental supervision is recommended due to potential allergens.
• Q: What if my cookie platter arrives damaged? A: If your cookie platter arrives damaged, please contact customer support for assistance. They can help with replacements or refunds.
• Q: Are these cookies handmade? A: Yes, these cookies are handmade with care. Each platter is packed with love to ensure safe delivery and optimal freshness.
• Q: Can I customize the cookie flavors? A: Unfortunately, the cookie platter comes with a pre-selected assortment of flavors. Customization is not available.
• Q: How are the cookies packaged? A: The cookies are beautifully packed in a gift basket style to enhance the presentation for gifting during the holidays.
• Q: What makes these cookies gourmet? A: These cookies are considered gourmet due to their high-quality ingredients and a wide variety of irresistible flavors offered.
• Q: Is there a satisfaction guarantee? A: Yes, there is a satisfaction guarantee. If you are not pleased with the cookies, you can request a refund.
• Q: What occasions are suitable for gifting this cookie platter? A: This cookie platter is suitable for various occasions, including Christmas, birthdays, Thanksgiving, and other festive celebrations.