Frequently Asked Questions

• Q: What flavors are included in this soft serve mix? A: This soft serve mix includes chocolate and vanilla flavors. Each flavor is packaged in a six-pound bag, totaling twelve pounds.
• Q: Is this product gluten-free? A: Yes, this soft serve mix is gluten-free. It is suitable for individuals with gluten sensitivities.
• Q: Are there any allergens in this product? A: The product contains dairy, which may be an allergen for some individuals. It is also kosher dairy.
• Q: What is the total weight of the product? A: The total weight is twelve pounds, consisting of two six-pound bags. This allows for substantial servings of soft serve.
• Q: How much soft serve does each bag produce? A: Each bag produces approximately ninety servings of two-thirds cup of soft serve. This makes it ideal for various events.
• Q: How do I prepare the soft serve mix? A: To prepare, mix the soft serve mix with water according to the instructions on the packaging. Then, pour it into your soft serve machine.
• Q: Can I use this mix for sundaes and shakes? A: Yes, this mix is perfect for sundaes and shakes. Its creamy texture enhances the flavor of various toppings.
• Q: What equipment do I need to use this mix? A: You will need a soft serve machine to use this mix effectively. It is designed specifically for that purpose.
• Q: Is this product suitable for all ages? A: Yes, this soft serve mix is suitable for all ages. It is a delicious treat that appeals to both kids and adults.
• Q: How should I store the soft serve mix? A: Store the mix in a cool, dry place. Once opened, ensure it is sealed tightly to maintain freshness.
• Q: What is the shelf life of the soft serve mix? A: The shelf life is typically twelve months when stored properly. Check the packaging for specific expiration dates.
• Q: Can I return the product if I'm not satisfied? A: Yes, you can return the product if it is unopened and in its original packaging. Please refer to the store's return policy for details.
• Q: What if my soft serve machine doesn't work with this mix? A: If your machine doesn’t work, check the machine's compatibility with soft serve mixes. Contact customer support for troubleshooting assistance.
• Q: Is the packaging recyclable? A: Yes, the packaging is recyclable. Be sure to check local guidelines for recycling procedures.
• Q: Can I mix flavors together? A: Yes, you can mix the chocolate and vanilla flavors together for a unique swirl effect. This is a fun way to enjoy both flavors.