Frequently Asked Questions

• Q: What types of coffee are included in the EKOCUPS variety pack? A: The EKOCUPS variety pack contains two Bold, two Dark, one Sumatran, two Espresso roast, two Mexican, one Ethiopian, two Guatemalan, two Light, two Burnt Caramel, two Hazelnut, and two Vanilla cups.
• Q: How many single serve cups come in the EKOCUPS package? A: The EKOCUPS package includes twenty single serve cups.
• Q: Are the coffee cups recyclable? A: Yes, the EKOCUPS are recyclable. They utilize a cool-peel-recycle technology that allows users to remove the lid and filter before recycling.
• Q: How do I use EKOCUPS with my Keurig brewer? A: Simply place an EKOCUP into your Keurig brewer, close the lid, and select your brew size. The cup is designed to work with all Keurig K cup brewers.
• Q: Can I use EKOCUPS with the new Keurig 2.0 brewer? A: Yes, EKOCUPS are compatible with the new Keurig 2.0 brewer. They work seamlessly with all Keurig models.
• Q: Is EKOCUPS coffee gluten-free? A: Yes, EKOCUPS coffee is gluten-free. It is also USDA Certified, Fair Trade, and Organic.
• Q: How should I store EKOCUPS for freshness? A: Store EKOCUPS in a cool, dry place away from direct sunlight to preserve their freshness and flavor.
• Q: What is the shelf life of EKOCUPS coffee? A: EKOCUPS coffee is best enjoyed within a year of the packaging date for optimal flavor. Check the packaging for specific dates.
• Q: Are EKOCUPS suitable for vegans? A: Yes, EKOCUPS are vegan. They contain no animal products and are made from organic, fair trade coffee.
• Q: Can I return EKOCUPS if I am not satisfied? A: Yes, you can return EKOCUPS if you are not satisfied. Check the retailer's return policy for specific details.
• Q: What if my EKOCUPS arrive damaged? A: If your EKOCUPS arrive damaged, contact the retailer's customer service for assistance with a replacement or refund.
• Q: How many different flavors are in the EKOCUPS pack? A: The EKOCUPS pack features eleven different flavors, including Bold, Dark, Espresso, and flavored options like Hazelnut and Vanilla.
• Q: What is the coffee weight in each EKOCUP? A: Each EKOCUP contains thirteen grams of coffee, which is thirty percent more than the average single serve cup.
• Q: Are EKOCUPS environmentally friendly? A: Yes, EKOCUPS are environmentally friendly due to their recyclable design and use of organic, fair trade coffee.
• Q: Is there any lactose in EKOCUPS coffee? A: No, EKOCUPS coffee contains no lactose. It is suitable for those with lactose intolerance.