Frequently Asked Questions

• Q: What materials are used in the cupcake toppers? A: The cupcake toppers are made of high-quality three hundred gram glitter cardstock and food-grade toothpicks. They are non-toxic, eco-friendly, and biodegradable.
• Q: What are the dimensions of the cupcake toppers? A: The cupcake toppers come in various sizes, measuring two point seven by four point one inches, two point eight by four point three inches, two point six by four point one inches, and two point eight by four point three inches, including the stick.
• Q: How many cupcake toppers are included in the package? A: The package includes twenty-four cupcake toppers, with six pieces of each design. They are handmade and pre-assembled for convenience.
• Q: How can I use these cupcake toppers? A: You can use the cupcake toppers to decorate cupcakes, cakes, ice cream, and various food items. They are perfect for valentine's day theme parties, bridal showers, and other festive occasions.
• Q: Are these cupcake toppers suitable for any party theme? A: Yes, these toppers are ideal for valentine's day theme parties, love-themed events, birthday parties, and wedding anniversaries. Their design adds a sweet atmosphere to any celebration.
• Q: Are the cupcake toppers safe for food use? A: Yes, the toppers are made from food-grade materials, ensuring they are safe for use with desserts. However, they are not edible and should not be used in ovens or microwaves.
• Q: How should I store the cupcake toppers? A: Store the cupcake toppers in a cool, dry place away from direct sunlight. Ensure they are kept in their original packaging to maintain their quality and prevent damage.
• Q: What is the return policy for the cupcake toppers? A: You can return the cupcake toppers if you are not satisfied. It is recommended to contact customer service first for assistance with the return process.
• Q: Can I customize the cupcake toppers? A: Yes, Ercadio offers customization services for wholesalers and retailers. Contact the manufacturer for more details on custom orders.
• Q: What if the cupcake toppers arrive damaged? A: If your cupcake toppers arrive damaged, you should contact customer service within twenty-four hours for assistance. They will help resolve the issue promptly.
• Q: Are these cupcake toppers environmentally friendly? A: Yes, the cupcake toppers are made from biodegradable materials, making them environmentally friendly. They are designed to be both attractive and eco-conscious.
• Q: Do the cupcake toppers come pre-assembled? A: Yes, the cupcake toppers are pre-assembled, allowing for easy and quick decoration of your cupcakes without any additional setup.
• Q: How long can I keep the cupcake toppers? A: The cupcake toppers can be kept for an extended period if stored properly in a dry place. Always check for any damage before use.
• Q: Is there a specific age group for using these toppers? A: The cupcake toppers are suitable for all ages, making them a great choice for children’s parties and adult celebrations alike.
• Q: What colors are available for the cupcake toppers? A: The cupcake toppers are available in a vibrant 'True Love Red' color, perfect for romantic themes and celebrations.