Frequently Asked Questions

• Q: What materials are the cupcake toppers made from? A: The cupcake toppers are made from three hundred gram glitter cardstock and food-grade toothpicks. They are non-toxic, eco-friendly, and biodegradable.
• Q: What are the sizes of the cupcake toppers? A: The cupcake toppers come in various sizes: three point one by three point nine inches, three by three point six inches, two point two by three point nine inches, one point seven by four inches, and one point seven by four point three inches including the stick.
• Q: How many cupcake toppers are included in one package? A: Each package contains twenty-four cupcake toppers. The set includes four pieces of each design for a festive look.
• Q: How do I use these cupcake toppers? A: Simply insert the cupcake toppers into your cupcakes or desserts for decoration. They are ideal for Halloween-themed parties, baby showers, and birthday celebrations.
• Q: Are these toppers suitable for all types of desserts? A: Yes, these toppers can be used with cupcakes, cakes, ice cream, fruit, and any other food items you wish to decorate. They add a fun touch to any dessert.
• Q: Can I use these cupcake toppers in the oven? A: No, these cupcake toppers are for decoration purposes only and should not be used in the oven or microwave. They are not edible.
• Q: How should I clean and store the cupcake toppers? A: To maintain the quality of the cupcake toppers, simply wipe them with a damp cloth if needed. Store them in a cool, dry place to keep them in good condition.
• Q: What is the return policy for these cupcake toppers? A: You can return the item if you are not satisfied, but it is recommended to contact customer service first for immediate assistance with your issue.
• Q: Is there a guarantee if I'm not satisfied with my purchase? A: Yes, there is a one hundred percent satisfaction guarantee. If you are unsatisfied, customer support is available to assist you with refunds.
• Q: Are the cupcake toppers safe for children? A: Yes, the materials used are non-toxic and safe for children. However, they are not edible and should be used only for decoration.
• Q: How do these cupcake toppers compare to other brands? A: These cupcake toppers are made from high-quality glitter cardstock and are pre-assembled, which ensures durability and attractiveness compared to other brands that may require assembly.
• Q: Can I customize the cupcake toppers for my event? A: Yes, Ercadio offers customization services for wholesalers and retailers. You can inquire about personalized options for your specific event.
• Q: Do these cupcake toppers come in different colors? A: Yes, the cupcake toppers feature a multi-color design, perfect for adding a festive look to your Halloween-themed celebrations.
• Q: What if my cupcake toppers arrive damaged? A: If your cupcake toppers arrive damaged, please contact customer support for assistance. They can help resolve your issue promptly.
• Q: How long do the cupcake toppers last? A: With proper care and storage, the cupcake toppers can last for multiple uses. Keep them away from moisture to maintain their quality.