Frequently Asked Questions

• Q: What material are the cupcake toppers made of? A: The cupcake toppers are made of high-quality three hundred gram cardstock and food-grade toothpicks. They are non-toxic, eco-friendly, and biodegradable.
• Q: What are the dimensions of the cupcake toppers? A: The cupcake toppers come in three sizes: five point three inches by two point six inches, four point nine inches by two point six inches, and five point seven inches by two point two inches.
• Q: How many cupcake toppers are included in the package? A: The package includes twenty-four cupcake toppers. There are eight pieces of each design, all handmade and pre-assembled.
• Q: How do I use these cupcake toppers? A: Simply insert the cupcake toppers into your cupcakes or cakes for decoration. They can also be used for ice cream, fruit, or any party food you wish to enhance.
• Q: Are these cupcake toppers suitable for a sports-themed party? A: Yes, these cupcake toppers are perfect for NBA basketball-themed parties, sport-themed parties, and birthday celebrations. They add a fun touch to any dessert.
• Q: Can these cupcake toppers be used for food other than cupcakes? A: Yes, they can be used as picks for ice cream, appetizers, fruits, and any food item you want to dress up for a party.
• Q: How should I care for these cupcake toppers? A: To keep them in good condition, avoid using them in an oven or microwave as they are for decoration only. Store them in a cool, dry place.
• Q: Are these cupcake toppers safe for children? A: Yes, the cupcake toppers are made from non-toxic materials and are safe for children when used as intended. However, they are not edible.
• Q: Can I customize the cupcake toppers for my event? A: Yes, customizations are available. The manufacturer, Ercadio, offers customized services for wholesalers and retailers.
• Q: What if the cupcake toppers arrive damaged? A: If your cupcake toppers arrive damaged, you can contact customer support for assistance. They offer a satisfaction guarantee and will help resolve any issues.
• Q: How do I ensure the color matches my party theme? A: While the colors may vary slightly due to monitor calibration, you can check the product images for a better idea of the available designs and colors.
• Q: What should I do if I'm not satisfied with my purchase? A: If you're not satisfied, the company offers a one hundred percent satisfaction guarantee. You can request a refund or exchange through customer support.
• Q: Is the packaging eco-friendly? A: Yes, the cupcake toppers are made from biodegradable materials, making the packaging eco-friendly and suitable for those looking to reduce waste.
• Q: Are there any specific storage instructions for the toppers? A: Store the cupcake toppers in a cool, dry place, away from direct sunlight to maintain their quality and appearance.
• Q: Do these cupcake toppers come with a warranty? A: There is no specific warranty mentioned for the cupcake toppers, but the company supports customer satisfaction with their return policy.