Frequently Asked Questions

• Q: What is included in the Rescue Pack? A: The Rescue Pack includes four different coffee roasts: Original Medium Roast, Dark Roast, Shellback Espresso, and Skull Crushing Espresso.
• Q: How much coffee is in each pack? A: Each pack contains twelve ounces of coffee, making a total of forty-eight ounces across the four bags.
• Q: Is this coffee made with any additives? A: No, Fire Department Coffee is roasted without sugar, preservatives, or soy, ensuring a pure coffee experience.
• Q: How do I brew Fire Department Coffee? A: You can brew Fire Department Coffee using your preferred method, whether it's a drip coffee maker, French press, or espresso machine.
• Q: Is this coffee suitable for espresso machines? A: Yes, the Shellback Espresso and Skull Crushing Espresso are especially crafted for use in espresso machines.
• Q: Can I use this coffee in a cold brew? A: Yes, you can use any of the roasts in a cold brew recipe for a refreshing coffee experience.
• Q: How should I store Fire Department Coffee? A: Store the coffee in a cool, dry place, preferably in an airtight container to maintain freshness.
• Q: What is the shelf life of this coffee? A: When unopened, Fire Department Coffee can last for several months; once opened, it's recommended to consume it within two to four weeks for optimal freshness.
• Q: Is this coffee safe for children? A: Yes, this coffee is safe for children, but it is recommended that they consume it in moderation due to caffeine content.
• Q: Is Fire Department Coffee gluten-free? A: Yes, Fire Department Coffee is gluten-free, making it suitable for those with gluten sensitivities.
• Q: What makes Fire Department Coffee unique? A: Fire Department Coffee is veteran-owned and prioritizes giving back to firefighters and first responders, reflecting a mission-driven brand.
• Q: How does this coffee compare to regular brands? A: Fire Department Coffee is small-batch roasted and crafted without additives, offering a richer and more satisfying brew compared to many regular brands.
• Q: Is this coffee suitable for dark roast lovers? A: Yes, the Dark Roast included in the Rescue Pack is specifically designed for those who enjoy a bold flavor.
• Q: What if I am not satisfied with my coffee? A: Fire Department Coffee offers a satisfaction guarantee; if you're not delighted, you can reach out for assistance.
• Q: Can I return the coffee if I don't like it? A: Yes, if you are not satisfied with your purchase, you can contact customer support for return options.
• Q: What should I do if the coffee arrives damaged? A: If your coffee arrives damaged, contact customer service immediately for a resolution, including replacement options.