Frequently Asked Questions

• Q: What ingredients are in Hishiroku Koji Starter Spores Powder? A: This koji starter contains only koji spores for rice and wheat. It is specifically designed for making rice koji and wheat koji.
• Q: How many packs are included in the purchase? A: You will receive three packs of Hishiroku Koji Starter Spores Powder in your order. Each pack contains the necessary spores for koji fermentation.
• Q: Is this product made in Japan? A: Yes, Hishiroku Koji Starter Spores Powder is 100% made in Japan. It comes from a long-established koji starter store in Kyoto.
• Q: How should I use Hishiroku Koji Starter Spores Powder? A: To use this koji starter, simply sprinkle the spores over cooked rice or wheat. Ensure your tools and hands are clean to avoid contamination.
• Q: Is this suitable for beginners in koji making? A: Yes, this product is suitable for beginners. Just follow the instructions for proper use and fermentation to create delicious koji.
• Q: Can I use this koji starter for other types of koji? A: No, this koji starter is specifically for rice and wheat koji only. Using it for other types may not yield the desired results.
• Q: How do I store Hishiroku Koji Starter Spores Powder? A: Store the koji starter in a cool, dry place away from sunlight. Keeping it sealed will help maintain its effectiveness.
• Q: What is the shelf life of this koji starter? A: The shelf life of Hishiroku Koji Starter Spores Powder is typically one year when stored properly. Always check the packaging for specific dates.
• Q: Are there any safety precautions I should take? A: Yes, always ensure your hands and tools are clean when handling the koji starter. This helps prevent contamination during the fermentation process.
• Q: How does this koji starter compare to others? A: Hishiroku Koji Starter is made by a 300-year-old establishment, ensuring high quality. It is recognized for its reliability in producing great koji.
• Q: Is this koji starter gluten-free? A: No, this koji starter contains wheat spores, which may not be suitable for those with gluten sensitivities or celiac disease.
• Q: What should I do if my koji doesn't ferment properly? A: If your koji doesn't ferment, check the temperature and humidity levels during fermentation. Adjusting these factors can help achieve better results.
• Q: Can I return the product if I'm not satisfied? A: Yes, you can return Hishiroku Koji Starter Spores Powder if you are not satisfied. Please refer to the store's return policy for details.
• Q: What if my package arrives damaged? A: If your package arrives damaged, please contact customer service immediately. They will assist you with a replacement or refund.
• Q: How can I get support for using this product? A: You can find support by referring to the instructions included with the product or by reaching out to customer service for additional guidance.