Frequently Asked Questions

• Q: What materials are included in the gift basket? A: This gift basket includes bamboo, cotton, and ceramic materials. The bamboo items feature an engraved pizza board and coasters, while the kitchen towels are made of durable cotton.
• Q: What is the size of the gift basket? A: The basket is categorized as medium size. It is designed to be easily portable and fit comfortably in various spaces.
• Q: What color is the gift basket? A: The basket features a wooden color. This natural look adds a rustic charm to the gift, making it visually appealing.
• Q: How do I use the bamboo pizza board? A: To use the bamboo pizza board, simply place your cooked pizza or snacks on it for serving. It can also be used as a cutting board for food preparation.
• Q: Is the candle safe to use around pets? A: Yes, the candle is generally safe for pets. However, it is always best to supervise them around any open flame.
• Q: Can the kitchen towels be washed? A: Yes, the kitchen towels are machine washable. For best results, wash them in cold water and tumble dry on low.
• Q: How do I keep the candle fresh? A: To keep the candle fresh, store it in a cool, dry place away from direct sunlight. This will help maintain its scent and appearance.
• Q: What is the best way to clean the bamboo items? A: Clean bamboo items using mild soap and warm water. Avoid soaking them to preserve their integrity and finish.
• Q: How should I store the gift basket when not in use? A: Store the gift basket in a dry place, preferably covered to protect it from dust. Ensure it is kept away from moisture to prevent damage.
• Q: Is this gift set suitable for a housewarming party? A: Yes, this gift set is perfect for housewarming parties. It combines practicality and charm, making it an ideal choice for new homeowners.
• Q: How does this gift basket compare to others? A: This gift basket stands out due to its curated selection of practical items, including an engraved bamboo pizza board and scented candle, which adds a personal touch.
• Q: Is this gift suitable for new couples? A: Yes, this gift is suitable for new couples. It provides essential kitchen items and decorative pieces that enhance their new home experience.
• Q: What if my basket arrives damaged? A: If your basket arrives damaged, please contact customer support for assistance. They will guide you through the return or replacement process.
• Q: Does the gift basket come with a return policy? A: Yes, the gift basket is covered by a return policy. You can return it within a specified period if it does not meet your expectations.
• Q: Are there any allergens in the gift basket? A: The gift basket does not contain common allergens. However, check individual item labels for specific allergen information.
• Q: Can I customize the items in the basket? A: No, the items in the basket are pre-selected and cannot be customized. This ensures a curated experience for the recipient.