Frequently Asked Questions

• Q: What type of coffee beans are used in this product? A: This coffee is made from one hundred percent organic Arabica coffee beans. These beans are specialty grade and sourced from Sumatra, Indonesia.
• Q: How much coffee is included in this package? A: This package includes two one-pound bags of coffee. Each bag contains freshly roasted whole bean coffee.
• Q: What is the roasting style of this coffee? A: The coffee is a gourmet dark roast. This roasting style enhances the coffee's smooth, full flavor profile without bitterness.
• Q: How do I prepare this coffee? A: You can brew this coffee using any method you prefer. It works well for regular drip, pour-over, French press, or espresso.
• Q: Is this product suitable for cold brew? A: Yes, this coffee is excellent for cold brew. Its flavor profile makes it enjoyable whether served hot or cold.
• Q: Can I grind these beans for my coffee maker? A: Yes, the whole beans can be ground to your preference. Grinding the beans just before brewing ensures maximum freshness and flavor.
• Q: How should I store this coffee? A: Store the coffee in a cool, dry place. Keeping it in an airtight container will help maintain its freshness and flavor.
• Q: What is the shelf life of this organic coffee? A: When stored properly, this coffee maintains optimal freshness for up to six months. It's best consumed within this time frame.
• Q: Are there any allergens in this coffee? A: No, this coffee does not contain any known allergens. It is made from organic coffee beans and does not include additives.
• Q: How does this coffee compare to regular coffee? A: This coffee is low in acidity, making it gentler on the stomach compared to regular coffee. Many customers report fewer adverse reactions.
• Q: Is this coffee certified organic? A: Yes, this coffee is USDA certified organic. This ensures it is grown without pesticides or chemicals.
• Q: Is this coffee Fair Trade certified? A: Yes, this coffee is Fair Trade certified. This ensures that farmers and workers are treated fairly and paid fairly.
• Q: What are the flavor notes of this coffee? A: This Sumatra coffee has rich dark chocolate notes with a smooth body. It offers a delightful flavor experience.
• Q: What should I do if my coffee arrives damaged? A: If your coffee arrives damaged, please contact customer service for assistance. They will guide you through the return or replacement process.
• Q: What is the return policy for this coffee? A: The coffee comes with a satisfaction guarantee. If you are not satisfied, you can contact customer service for a return or refund.
• Q: Are there any chemicals used in the processing of this coffee? A: No, this coffee is processed without chemicals. It is made from organic coffee beans that are free from pesticides.