Frequently Asked Questions

• Q: What is the size of the coffee bag? A: The coffee bag contains twelve ounces of whole bean coffee. This size is ideal for home brewing and allows for multiple servings.
• Q: What types of coffee beans are used? A: The coffee is a blend of beans sourced from Brazil and Nicaragua. This combination contributes to its rich and comforting flavor profile.
• Q: Is this coffee certified sustainable? A: Yes, at least eighty percent of the coffee is sourced from Rainforest Alliance certified producers. This certification ensures sustainable farming practices that support social, economic, and environmental pillars.
• Q: How should I brew this coffee? A: For optimal flavor, use a coffee maker or French press. A standard ratio is two tablespoons of coffee per six ounces of water, adjusted to taste.
• Q: Is this coffee suitable for espresso? A: Yes, this coffee can be used for espresso. Its full-bodied flavor and sweetness make it a great choice for espresso-based drinks.
• Q: Can I use this coffee for cold brew? A: Yes, this coffee works well for cold brew. Coarsely grind the beans and steep them in cold water for twelve to twenty-four hours for best results.
• Q: What is the shelf life of this coffee? A: When stored properly, the coffee maintains its best quality for up to six months. Keep it in a cool, dark place in an airtight container.
• Q: How should I store this coffee? A: Store the coffee in a cool, dry place away from light and moisture. An airtight container helps preserve freshness and flavor.
• Q: Is this coffee gluten-free? A: Yes, this coffee is naturally gluten-free. Coffee beans do not contain gluten, making it safe for those with gluten sensitivities.
• Q: Is this coffee suitable for beginners? A: Yes, this coffee is crafted for wide appeal, making it suitable for both beginners and experienced coffee drinkers. Its balanced flavor profile is enjoyable for all.
• Q: How does this coffee compare to lighter roasts? A: This dark roast coffee offers a bolder flavor with notes of burnt sugar and baking chocolate, contrasting with the brighter, more acidic flavors found in lighter roasts.
• Q: What flavor notes can I expect? A: Expect flavors of burnt sugar, baking chocolate, and roasted nuts. These notes create a comforting and rich coffee experience.
• Q: What if my coffee arrives damaged? A: If your coffee arrives damaged, contact customer service for assistance. They will guide you on the return process or provide a replacement.
• Q: Is there a return policy for this coffee? A: Yes, there is a return policy in place. You can return the coffee within a specified period if you are not satisfied with your purchase.
• Q: How can I contact customer support? A: You can contact customer support through the website or the customer service number provided with your order confirmation.