Frequently Asked Questions

• Q: What is the size of the JQ Organic Seven Loose Leaf Jiaogulan Tea? A: The JQ Organic Seven Loose Leaf Jiaogulan Tea comes in an eight point eight ounce package. This size is ideal for multiple servings.
• Q: What ingredients are in the Jiaogulan tea? A: The tea is made from one hundred percent natural dried Jiaogulan leaves. It is caffeine-free and contains no additives or preservatives.
• Q: What are the dimensions of the tea packaging? A: The package measures one point nine seven inches in length, four point three three inches in width, and eight point six six inches in height.
• Q: How do I brew the Jiaogulan tea? A: To brew the tea, boil pure water and infuse one teaspoon, or three to five grams, of Jiaogulan leaves in an eight ounce cup. Steep for three to ten minutes.
• Q: Can I enjoy this tea without a tea bag? A: Yes, you can enjoy this tea without a tea bag. Simply infuse the loose leaves directly in hot water and enjoy them along with the tea.
• Q: Is this tea suitable for beginners? A: Yes, this tea is suitable for beginners. Its brewing process is simple and does not require special equipment.
• Q: How should I store the Jiaogulan tea? A: Store the tea in a cool, dry place away from direct sunlight. Make sure the package is sealed to maintain freshness.
• Q: Does this tea have a long shelf life? A: Yes, if stored properly, the Jiaogulan tea can maintain its quality for up to two years. Always check the packaging for specific expiration dates.
• Q: Is the JQ Organic tea safe for children? A: Yes, the JQ Organic tea is considered safe for children. However, it is advisable to consult a healthcare professional for specific age recommendations.
• Q: What if my tea arrives damaged? A: If your tea arrives damaged, please contact customer service for assistance. They will guide you through the return or replacement process.
• Q: How can I ensure the tea's freshness? A: To ensure freshness, always seal the package after use and store it in a cool, dry location. Avoid moisture exposure.
• Q: Is the tea tested for purity? A: Yes, the tea undergoes third-party lab testing to verify its purity and authenticity. This ensures you receive a high-quality product.
• Q: Can I use flavored water for brewing? A: While you can use flavored water, it may alter the natural taste of the Jiaogulan tea. For the best experience, use plain water.
• Q: What makes Jiaogulan known as 'Southern Ginseng'? A: Jiaogulan is known as 'Southern Ginseng' due to its historical use in Traditional Chinese Medicine for its health benefits.
• Q: Is there any caffeine in this tea? A: No, the Jiaogulan tea is completely caffeine-free, making it an excellent choice for those sensitive to caffeine.