Frequently Asked Questions

• Q: What is included in the Mother's Day Collection bouquet? A: The bouquet includes ten purple and ten white orchids along with a vase. The vase style, color, or shape may vary.
• Q: What are the dimensions of the bouquet? A: The bouquet has a size of twenty inches. It is designed to fit well in standard-sized vases.
• Q: What materials are used in the bouquet? A: The bouquet consists of fresh orchids, but there is no specific material listed for the vase. The orchids are fresh cut flowers.
• Q: How do I care for the orchids in the bouquet? A: To care for the orchids, remove the bouquet from its wrap and cut the stems at an angle by one inch. Place them in a vase filled with fresh lukewarm water.
• Q: Is the bouquet suitable for special occasions? A: Yes, the bouquet is suitable for various occasions including birthdays, anniversaries, sympathy, and Mother's Day. It makes a thoughtful gift for many celebrations.
• Q: Can I send a gift note with the bouquet? A: Yes, you can send a gift note. At checkout, select 'THIS IS A GIFT' or 'ADD A GIFT RECEIPT' and include your name in the message.
• Q: How should I store the bouquet before giving it? A: Store the bouquet in a cool place away from direct sunlight until you are ready to present it. Keep it wrapped until then.
• Q: What should I do if the bouquet arrives damaged? A: If the bouquet arrives damaged, contact customer support immediately for assistance with a replacement or refund.
• Q: How long will the flowers last after delivery? A: The flowers will last longer as they arrive in their bud stage and will fully bloom within two to three days with proper care.
• Q: Is this bouquet appropriate for sending to a hospital? A: Yes, this bouquet is suitable for sending as a 'Get Well' gift to someone in the hospital, as it brightens spirits.
• Q: Are the flowers safe for pets? A: Yes, orchids are generally considered safe for pets, but it’s always best to monitor for any allergic reactions.
• Q: What colors are featured in the bouquet? A: The bouquet features royal purple and pure white orchids, creating a beautiful contrast.
• Q: Is the vase included with the bouquet? A: Yes, a vase is included with the bouquet, although the exact style, color, or shape may vary.
• Q: What should I do if I have a question about my order? A: For any questions about your order, please reach out to customer service for prompt assistance.
• Q: Can I customize the bouquet for specific occasions? A: While the bouquet features standard colors, you can add a personalized gift note for special occasions.