Frequently Asked Questions

• Q: What flowers are included in the bouquet? A: The bouquet includes twelve assorted roses and four greens. This combination provides a vibrant and lush presentation for any occasion.
• Q: What is the size of the bouquet? A: The bouquet consists of twelve roses. This size is perfect for gifting and ensures a beautiful display.
• Q: Is there a vase included with the flowers? A: No, the bouquet does not come with a vase. This allows you to choose a vase that suits your style.
• Q: How do I care for the roses once I receive them? A: To care for the roses, remove them from their wrap, cut them at an angle, and place them in a vase with fresh lukewarm water. This helps them thrive and last longer.
• Q: How long will the flowers last? A: The flowers are shipped in their bud stage and will fully open in two to three days. With proper care, they can last up to a week.
• Q: Can I include a gift note with my order? A: Yes, you can include a gift note. At checkout, check off 'THIS IS A GIFT' or 'ADD A GIFT RECEIPT' and include your name in the message.
• Q: What occasions are suitable for gifting these flowers? A: These flowers are perfect for birthdays, anniversaries, thank you gestures, Valentine's Day, and Mother's Day. They are versatile for many celebrations.
• Q: Are the flowers fresh upon arrival? A: Yes, the flowers are fresh and shipped in their bud stage. This ensures they arrive in excellent condition and last longer.
• Q: What is the best way to display the flowers? A: The best way to display the flowers is in a vase filled with fresh lukewarm water. This enhances their beauty and longevity.
• Q: What should I do if the flowers arrive damaged? A: If the flowers arrive damaged, please contact customer support immediately for assistance. They will guide you through the return or replacement process.
• Q: Can I return the flowers if I change my mind? A: Yes, you can return the flowers if you change your mind, but please check the specific return policy for details on eligibility.
• Q: How are the flowers packaged for shipping? A: The flowers are packaged in a specially designed box that protects them during transit. This ensures they arrive safely and in good condition.
• Q: Are there any allergens in the bouquet? A: The bouquet contains flowers and greens, which may trigger allergies in some individuals. Please consider this when gifting.
• Q: Do I need to trim the stems before placing them in water? A: Yes, you should trim the stems at an angle before placing them in water. This allows for better water absorption.
• Q: Is this bouquet suitable for indoor or outdoor use? A: This bouquet is primarily designed for indoor use. It can brighten up any room with its vibrant colors.