Frequently Asked Questions

• Q: What is the material of the Keoysek cake topper? A: The cake topper is made from glittery card-stock and features a food-grade paper stick. This ensures it's safe to insert into cakes for decoration.
• Q: What are the dimensions of the cake topper? A: The cake topper measures six point five five inches in length and six point five five inches in width. It stands four point five four inches tall, making it an ideal size for most cakes.
• Q: Is the cake topper suitable for outdoor events? A: Yes, this cake topper can be used for outdoor events. However, it is recommended to keep it away from direct sunlight for prolonged periods to maintain its quality.
• Q: How do I use the cake topper on a cake? A: Simply place the assembled cake topper directly onto the cake. It is ready to use straight out of the packaging, allowing for easy decoration.
• Q: Can I customize the cake topper for a different theme? A: No, the cake topper is designed specifically with a Spanish theme for birthdays and Mother's Day. Customization options are not available.
• Q: Is this product safe for use on food? A: Yes, the cake topper is made from food-grade materials. It is safe to insert into cakes and other desserts for decoration.
• Q: How should I store the cake topper when not in use? A: Store the cake topper in a cool, dry place, protected by its cardboard packaging. Avoid exposure to moisture to maintain its quality.
• Q: Can I wash the cake topper? A: No, the cake topper should not be washed. It is intended for decoration only and should not be placed in water or exposed to cleaning agents.
• Q: What do I do if the cake topper arrives damaged? A: If the cake topper arrives damaged, please contact customer service for assistance. They will help you with a replacement or refund.
• Q: Is this cake topper suitable for kids' parties? A: Yes, the cake topper is suitable for kids' parties. It adds a cheerful atmosphere and is designed for celebrations like birthdays.
• Q: How can I ensure the cake topper stays in place? A: For stability, gently press the stick of the cake topper into the cake. Ensure the cake is firm enough to hold the topper securely.
• Q: Is there a warranty on the cake topper? A: There is no specific warranty for the cake topper. However, customer support is available to address any quality concerns you may have.
• Q: What occasions can I use this cake topper for? A: This cake topper is perfect for birthdays, especially for mothers, and can also be used for Mother's Day celebrations.
• Q: Is the cake topper reusable? A: No, this cake topper is not designed for reuse. It is intended for single-use decoration to enhance your party experience.
• Q: What if I have questions about the product? A: If you have any questions regarding the cake topper, please contact customer service. They are available to assist you with any inquiries.