Frequently Asked Questions

• Q: What are the ingredients in Ki Matcha? A: The ingredients include authentic organic Japanese ceremonial grade matcha green tea powder. It is free from additives and sugar.
• Q: What is the size of each Ki Matcha packet? A: Each packet contains one point five grams of matcha green tea powder. The entire package includes fifteen packets.
• Q: How much does the Ki Matcha package weigh? A: The total weight of the Ki Matcha package is zero point seven five ounces. This is convenient for travel and single servings.
• Q: How do I prepare Ki Matcha for drinking? A: To prepare, sift one packet into a bowl and whisk with hot water until frothy. Enjoy it hot or cold.
• Q: Can I use Ki Matcha in recipes? A: Yes, Ki Matcha can be used in smoothies, baking, or as a flavoring in various dishes. It's versatile for cooking.
• Q: Is Ki Matcha suitable for beginners? A: Yes, Ki Matcha is suitable for both beginners and experienced users. The single serve packets make it easy to use.
• Q: How should I store Ki Matcha? A: Store Ki Matcha in a cool, dry place away from direct sunlight. Keeping it sealed will maintain freshness.
• Q: Does Ki Matcha have a shelf life? A: Yes, Ki Matcha has a shelf life of about two years when stored properly. Check the packaging for specific dates.
• Q: Can I drink Ki Matcha if I have dietary restrictions? A: Yes, Ki Matcha is organic and does not contain gluten, dairy, or additives. It's suitable for various dietary needs.
• Q: What if my Ki Matcha arrives damaged? A: If your Ki Matcha arrives damaged, contact customer support for assistance. They will guide you through the return process.
• Q: Is there a return policy for Ki Matcha? A: Yes, there is a return policy in place. You can return unused products within a specified period for a refund.
• Q: How can I contact support for Ki Matcha? A: You can contact support through the manufacturer's website or customer service number. They are available to help with inquiries.
• Q: Is Ki Matcha safe for everyone to drink? A: Generally, yes, Ki Matcha is safe for most people. However, consult a healthcare provider if you have health concerns.
• Q: What makes Ki Matcha different from other teas? A: Ki Matcha is made from first harvest, shade-grown tea leaves, providing a unique flavor and higher antioxidant content.
• Q: Can I use Ki Matcha for a caffeine boost? A: Yes, Ki Matcha contains caffeine and can provide a natural energy boost. It is a healthier alternative to coffee.