Frequently Asked Questions

• Q: What is the size of the MOUNTRAX Electric Scalp Massager? A: The MOUNTRAX Electric Scalp Massager measures four point two one inches in length, three point four inches in width, and two point nine one inches in height.
• Q: What materials are used in the MOUNTRAX Scalp Massager? A: The MOUNTRAX Scalp Massager is made with silicone material, ensuring a skin-friendly experience during use.
• Q: Does the MOUNTRAX Scalp Massager have a waterproof rating? A: Yes, it has an IPX-7 waterproof rating, allowing for safe use during showers.
• Q: How do I use the MOUNTRAX Electric Scalp Massager? A: To use the massager, simply select your desired speed mode and style, then gently move it over your scalp or face.
• Q: Is the MOUNTRAX Scalp Massager suitable for all hair types? A: Yes, it is designed to be gentle on all hair types, preventing tangles and pulling.
• Q: Can I use the MOUNTRAX Scalp Massager while taking a shower? A: Yes, due to its waterproof design, you can safely use it while showering for deep cleansing.
• Q: How do I clean the MOUNTRAX Scalp Massager? A: To clean it, detach the silicone heads and wash them with mild soap and water; ensure they are completely dry before reattaching.
• Q: What safety features does the MOUNTRAX Scalp Massager have? A: The device includes a waterproof design and is made from skin-friendly materials, minimizing the risk of irritation.
• Q: How should I store the MOUNTRAX Scalp Massager? A: Store the massager in a cool, dry place, and keep it away from direct sunlight to maintain its performance.
• Q: Is the MOUNTRAX Scalp Massager a good gift? A: Yes, it is an ideal gift for family and friends, especially for occasions like birthdays and holidays.
• Q: How does the MOUNTRAX Scalp Massager compare to other scalp massagers? A: The MOUNTRAX model features five functions, magnetic charging, and waterproof capabilities, distinguishing it from many competitors.
• Q: Does the MOUNTRAX Scalp Massager have a warranty? A: Yes, MOUNTRAX offers customer support and a warranty for their product to ensure satisfaction.
• Q: What do I do if my MOUNTRAX Scalp Massager arrives damaged? A: If it arrives damaged, please contact customer service for assistance with returns or replacements.
• Q: Can I adjust the intensity of the massage with the MOUNTRAX Scalp Massager? A: Yes, it features three speed modes allowing you to choose between low, high, or alternating intensity.
• Q: Is the MOUNTRAX Scalp Massager easy to travel with? A: Yes, it is lightweight at zero point four pounds and compact, making it convenient for travel.