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View compareFrequently Asked Questions
- Q: How should I cook the OCEANZEN Snow Crab Legs? A: The OCEANZEN Snow Crab Legs are fully cooked and can be ready to enjoy in just 5 minutes. Simply steam them quickly and serve with melted butter for a delicious meal. Be cautious not to overcook them, as this may lead to less desirable results.
- Q: What is the best way to thaw the crab legs if they arrive partially frozen? A: If your OCEANZEN Snow Crab Legs arrive partially thawed, they are perfectly safe to eat or refreeze. If you plan to refreeze them, we recommend labeling the legs and not keeping them in the freezer for more than 3 months to maintain their best quality.
- Q: What size are the crab leg clusters and how much do they weigh? A: Each cluster of OCEANZEN Snow Crab Legs weighs approximately 10-12 ounces. This allows for a generous serving size, making them perfect for sharing or enjoying as a hearty meal.
- Q: What packaging does OCEANZEN use to ensure freshness during shipping? A: OCEANZEN uses multi-layer insulation packaging that excels at preserving freshness. Your order will be shipped in a sustainable cooler with the right amount of dry ice or gel packs to maintain excellent insulation, ensuring your snow crab legs arrive fresh.
- Q: What should I do if there are issues with my order related to quality or shipping? A: If you encounter any issues with the quality or shipping of your OCEANZEN Snow Crab Legs, please contact us directly. We are committed to resolving any concerns you may have in a timely manner, ensuring you have a satisfactory experience.