Frequently Asked Questions

• Q: What is the weight of the Alaska snow crab legs? A: Each order contains three pounds of Alaskan snow crab legs, providing a generous amount for a seafood feast.
• Q: How big are the crab leg clusters? A: Each cluster of snow crab legs weighs approximately ten to twelve ounces, ensuring a hearty portion for enjoyment.
• Q: What type of crab is included in this product? A: This product features Alaskan snow crab, known for its exceptional freshness and unique flavor.
• Q: How should I cook the crab legs? A: These crab legs are fully cooked and can be ready to eat in just five minutes with a quick steam.
• Q: Can I refreeze the crab legs after thawing? A: Yes, you can refreeze crab legs, but it’s recommended to label them and not freeze for more than three months.
• Q: How do I maintain the quality of the crab legs? A: To keep the crab legs fresh, ensure they are properly sealed and stored in the refrigerator or freezer after thawing.
• Q: What is the best way to preserve the freshness of the crab legs during shipping? A: The crab legs are shipped in a sustainable cooler with multi-layer insulation, ensuring optimal freshness upon arrival.
• Q: Is there a recommended serving size for crab legs? A: A serving of three pounds is typically sufficient for around three to four people, depending on appetite.
• Q: What should I do if the crab legs arrive partially thawed? A: If the crab legs arrive partially thawed, they are still safe to eat or freeze upon arrival.
• Q: Can I contact customer service if there's an issue with my order? A: Yes, customer service is available to address any quality or shipping concerns you may have.
• Q: How should I label crab legs intended for refreezing? A: It’s advisable to label any crab legs you plan to refreeze, ensuring the best quality when you decide to use them again.
• Q: What makes Alaskan snow crab legs special? A: Alaskan snow crab legs are renowned for their plump meat, exceptional freshness, and unique flavor, making them a delicacy.
• Q: How long do the crab legs stay fresh in the freezer? A: For optimal quality, it’s best to consume the crab legs within three months of freezing.
• Q: What should I serve with the crab legs? A: A dollop of melted butter is recommended as a classic accompaniment that enhances the flavor of the crab legs.
• Q: Are the crab legs ready to eat upon arrival? A: Yes, the crab legs are fully cooked and ready to eat, requiring only a quick heat-up.