Frequently Asked Questions

• Q: What are the key ingredients in Osulloc Premium Green Tea Waffles? A: The main ingredient is premium Jeju green tea powder, derived from organic green tea leaves, which gives the waffles their rich matcha flavor.
• Q: How many waffles are included in a pack? A: There are eight individually packaged waffles in one pack, arranged in four sachets with two waffles each.
• Q: What are the dimensions of the packaging for the waffles? A: The packaging dimensions are four point seven two inches in length, three point one five inches in width, and seven point zero nine inches in height.
• Q: How should I serve Osulloc Premium Green Tea Waffles? A: These waffles are best enjoyed during afternoon tea, paired with a hot cup of Osulloc tea or coffee for a delightful experience.
• Q: Can I eat these waffles as a snack? A: Yes, these matcha waffles make a delicious snack option, with a soft and buttery texture complemented by a rich green tea flavor.
• Q: Are these waffles suitable for children? A: Yes, Osulloc Premium Green Tea Waffles are suitable for children, offering a tasty treat that combines flavor and quality.
• Q: How should I store the waffles to keep them fresh? A: To maintain freshness, store the waffles in a cool, dry place, ideally in their original packaging until you're ready to enjoy them.
• Q: What is the shelf life of Osulloc Premium Green Tea Waffles? A: The shelf life is typically around six months, but always check the packaging for the best-by date to ensure freshness.
• Q: Are there any allergens in these waffles? A: The product does not specify any common allergens; however, always check the packaging for detailed ingredient information.
• Q: How do these waffles compare to regular snacks? A: These waffles are made with premium matcha, offering a unique flavor profile and higher quality compared to many standard snack options.
• Q: Are Osulloc Premium Green Tea Waffles gluten-free? A: No, these waffles are not gluten-free, as they are made with ingredients that contain gluten.
• Q: What if I receive damaged waffles? A: If you receive damaged waffles, contact customer support for a replacement or refund based on the store’s return policy.
• Q: Can I return the waffles if I don't like them? A: Yes, returns are typically accepted if the product is unopened and within the return window; check the seller’s specific return policy.
• Q: What if I find the matcha flavor too strong? A: If the flavor is too strong for your taste, consider enjoying the waffles with milk or cream to balance the matcha intensity.
• Q: Do these waffles contain any artificial flavors? A: No, Osulloc Premium Green Tea Waffles are made with natural ingredients, ensuring a rich and authentic matcha taste without artificial flavors.