Frequently Asked Questions

• Q: What are the dimensions of the chocolate number five? A: The chocolate number five measures approximately four inches tall and three inches wide. It is a fun novelty gift made to be visually appealing.
• Q: What is the weight of this chocolate gift? A: The chocolate gift weighs one point seventy-five ounces. This size makes it perfect for individual gifting or as part of a larger present.
• Q: Is this chocolate made with any specific ingredients? A: Yes, this chocolate is solid milk chocolate. It does not specify additional ingredients, but it is crafted for a rich, creamy taste.
• Q: How do I personalize my chocolate number five? A: You can personalize your chocolate by choosing letters from the entire alphabet and numbers from zero to nine. A personalized message and gift wrap are also available during checkout.
• Q: Can I include a message with my chocolate gift? A: Yes, a personalized message can be included with your chocolate gift. This option is available at the checkout stage for a unique touch.
• Q: How should I store the chocolate to keep it fresh? A: Store the chocolate in a cool, dry place away from direct sunlight. This helps maintain its quality and flavor until you are ready to enjoy it.
• Q: Is this chocolate safe for children? A: Yes, this chocolate is suitable for children. However, it's recommended to check for any allergies to chocolate or dairy.
• Q: How long can I keep this chocolate before it goes bad? A: While there is no specific shelf life mentioned, chocolates generally remain fresh for several months when stored properly. Always check packaging for best-by dates.
• Q: What do I do if my chocolate arrives damaged? A: If your chocolate arrives damaged, contact Philadelphia Candies customer service for assistance with replacements or refunds. They prioritize customer satisfaction.
• Q: Is it possible to return the chocolate if I change my mind? A: Yes, returns are generally accepted if the product is unopened and in its original condition. Check the return policy for specific details.
• Q: Can I order different letters and numbers in one purchase? A: Yes, you can order various letters and numbers together for a personalized chocolate gift. This allows for creative combinations.
• Q: What makes Philadelphia Candies special? A: Philadelphia Candies has been manufacturing fine chocolates since nineteen nineteen. Their experience and commitment to quality set them apart in the candy market.
• Q: Is there a minimum order requirement for personalization? A: There is no minimum order requirement for personalization. You can customize a single chocolate number five or order multiple items.
• Q: Can I get this chocolate gift wrapped? A: Yes, gift wrapping is available during the checkout process. This adds a special touch for gifting occasions.
• Q: Is this chocolate suitable for vegans? A: No, this chocolate is not suitable for vegans as it is solid milk chocolate, which contains dairy. Check for vegan alternatives if needed.