Frequently Asked Questions

• Q: What is included with the Premium Cut Purple Orchids? A: The Premium Cut Purple Orchids come with twenty stems and a vase, which may vary. Each orchid is fresh cut and shipped with water tubes for optimal hydration.
• Q: What color are the orchids? A: The orchids are a vibrant shade of purple. This sophisticated color adds elegance and beauty to any setting.
• Q: What is the size of the orchid set? A: The set includes twenty stems, making it a substantial arrangement for display. It is perfect for gifting or home decoration.
• Q: How do I display the orchids? A: To display the orchids, simply place them in the provided vase with water. Ensure they have enough light and avoid direct sunlight for optimal longevity.
• Q: Can I include a personal message with my order? A: Yes, you can add a personal message by selecting 'Add Gift Options' during checkout. This makes your gift even more special.
• Q: Are the orchids suitable for indoor or outdoor use? A: The orchids are primarily meant for indoor use. They thrive best in a controlled environment away from harsh outdoor elements.
• Q: How should I care for the orchids after receiving them? A: Keep the orchids in water and place them in a cool area with indirect light. Change the water every few days to maintain freshness.
• Q: How long will the orchids last? A: The orchids come with a seven-day freshness guarantee. With proper care, they can last even longer, up to two weeks or more.
• Q: Is there any special shipping information I should know? A: Yes, the orchids do not ship on Saturdays, Sundays, Mondays, or Tuesdays. Orders placed after nine am Pacific time may ship the next day.
• Q: What should I do if my orchids arrive damaged? A: If your orchids arrive damaged, please contact customer support immediately for assistance. They will guide you through the return or replacement process.
• Q: Do the orchids come with any guarantees? A: Yes, there is a seven-day freshness guarantee to ensure that you receive only the highest quality flowers. They are shipped fresh from the farm.
• Q: Can I customize the vase that comes with the orchids? A: The vase varies and may not be customizable. However, you can select a vase that suits your style when purchasing.
• Q: What is the brand of these orchids? A: The orchids are from the brand eflowerwholesale. They are known for their high-quality floral arrangements.
• Q: Are the orchids considered hazardous materials? A: No, the orchids are not classified as hazardous materials. They are safe for home and office environments.
• Q: What type of ribbon is used with the orchids? A: The orchids come with a custom printed ribbon that adds a personal touch to the arrangement. This makes them ideal for gifting.