Frequently Asked Questions

• Q: What is the serving size of the coffee pods? A: The serving size is two hundred thirty milliliters or seven point seven ounces. This amount provides a rich and flavorful cup of coffee.
• Q: How many coffee capsules are included in the pack? A: There are ten capsules included in each pack. This allows for multiple servings of premium coffee.
• Q: What type of coffee is used in these capsules? A: The capsules contain Master Origins Mexico coffee, featuring double washed Robusta beans. This blend offers intense roasted and spiced notes.
• Q: Are these coffee pods compatible with all machines? A: No, these pods are not compatible with Original Line machines. They are designed for specific coffee machines.
• Q: What is the packaging type of the coffee capsules? A: The coffee capsules come in a box. This packaging is designed to keep the pods fresh and protected.
• Q: How should I brew these coffee capsules? A: Simply insert a capsule into a compatible coffee machine and select your brew size. For the best flavor, use the recommended settings for espresso or coffee.
• Q: Can anyone drink this coffee? A: Yes, anyone who enjoys coffee can drink it, but it is specifically designed for coffee lovers who appreciate strong flavors. Always check for potential allergens if sensitive.
• Q: What is the best way to store these coffee pods? A: Store the coffee pods in a cool, dry place away from direct sunlight. This helps maintain their freshness and flavor.
• Q: What is the shelf life of the coffee capsules? A: The shelf life is typically indicated on the packaging. Generally, the coffee capsules remain fresh for twelve months if stored properly.
• Q: How should I clean my coffee machine after using these pods? A: After brewing, remove the used capsule and rinse the brew group with water. Regular cleaning according to the manufacturer's instructions is recommended.
• Q: Is this coffee suitable for espresso lovers? A: Yes, this coffee is ideal for espresso lovers due to its rich flavor and thick texture. It delivers a satisfying espresso experience.
• Q: How does this coffee compare to regular coffee? A: This coffee is more intense and flavorful compared to regular coffee. The double washed Robusta provides a unique taste profile with spicy notes.
• Q: What if I receive a damaged package? A: If you receive a damaged package, please contact customer support immediately. They will assist you with the return or replacement process.
• Q: Can I return unused coffee pods? A: Yes, unused coffee pods can typically be returned within the specified return window. Check the retailer's policy for specific details.
• Q: What if the coffee doesn't taste good? A: If the coffee does not meet your taste expectations, you may return it if it's within the return period. It's important to follow brewing instructions for the best flavor.