Frequently Asked Questions

• Q: What ingredients are in Stephen's Gourmet Hot Cocoa? A: Stephen's Gourmet Hot Cocoa contains real milk chocolate and no added sugar, providing a rich and creamy taste. It's crafted to ensure a guilt-free indulgence.
• Q: How much cocoa is in a pack of Stephen's Gourmet Hot Cocoa? A: Each pack of Stephen's Gourmet Hot Cocoa contains fourteen ounces of cocoa. This size is perfect for enjoying multiple servings of delicious hot cocoa.
• Q: Is Stephen's Gourmet Hot Cocoa gluten-free? A: Yes, Stephen's Gourmet Hot Cocoa is gluten-free. It is crafted without any gluten-containing ingredients, making it suitable for those with gluten sensitivities.
• Q: How do I prepare Stephen's Gourmet Hot Cocoa? A: To prepare, mix two tablespoons of cocoa with eight ounces of hot water or milk. Stir well until fully dissolved for a rich cocoa experience.
• Q: Can I use milk instead of water with Stephen's Gourmet Hot Cocoa? A: Yes, using milk instead of water enhances the creaminess and flavor. It creates a richer and more indulgent hot cocoa.
• Q: Is this cocoa suitable for children? A: Yes, Stephen's Gourmet Hot Cocoa is suitable for children. It offers a delicious chocolate taste without added sugar, making it a great treat.
• Q: How should I store Stephen's Gourmet Hot Cocoa? A: Store Stephen's Gourmet Hot Cocoa in a cool, dry place. Ensure the pack is tightly sealed to maintain freshness and flavor.
• Q: What is the shelf life of Stephen's Gourmet Hot Cocoa? A: The shelf life of Stephen's Gourmet Hot Cocoa is typically around eighteen months if stored properly. Always check the expiration date for best quality.
• Q: Can I freeze Stephen's Gourmet Hot Cocoa? A: No, freezing Stephen's Gourmet Hot Cocoa is not recommended. It may affect the texture and flavor when thawed.
• Q: How does Stephen's Gourmet Hot Cocoa compare to regular hot cocoa? A: Stephen's Gourmet Hot Cocoa offers a richer taste with real milk chocolate and no added sugar, distinguishing it from regular cocoa mixes.
• Q: Is Stephen's Gourmet Hot Cocoa suitable for people on a diet? A: Yes, it is suitable for those on a diet as it is sugar-free. Enjoy the rich flavor without compromising dietary goals.
• Q: What flavors are available in Stephen's Gourmet Hot Cocoa line? A: Stephen's Gourmet offers various flavors, including Candycane Cocoa and Peanut Butter Cup Cocoa, appealing to diverse taste preferences.
• Q: What if my package of Stephen's Gourmet Hot Cocoa arrives damaged? A: If your package arrives damaged, contact customer support immediately for assistance with returns or replacements.
• Q: Is there a return policy for Stephen's Gourmet Hot Cocoa? A: Yes, there is a return policy that allows returns within thirty days of purchase if you are not satisfied with the product.
• Q: Can I find Stephen's Gourmet Hot Cocoa in stores? A: Yes, Stephen's Gourmet Hot Cocoa may be available in select grocery stores and specialty shops. Check local retailers or online for availability.
• Q: How do I contact support if I have a question about my order? A: You can contact customer support through the website's contact page or by calling the customer service number provided on your order confirmation.