Frequently Asked Questions

• Q: What type of tea is this? A: This is Taiwanese High Mountain Milk Oolong Tea. It is known for its unique, naturally obtained light milk flavor.
• Q: What are the key ingredients in this tea? A: The tea contains high-quality loose leaf Oolong tea from Taiwan, specifically the Jinxuan variety, which is naturally flavored without additives.
• Q: How is this tea processed? A: The tea is hand-picked, fermented, dried, rolled, and sun-baked using traditional methods passed down through generations.
• Q: What is the flavor profile of this tea? A: The flavor profile includes a rich, natural milk taste and a refreshing tea essence, with a smooth finish in a golden brown hue.
• Q: Is this tea organic or non-toxic? A: Yes, this tea is sourced from natural non-toxic farms in Taiwan, ensuring a pure and safe beverage.
• Q: How do I brew this Milk Oolong tea? A: To brew, use one teaspoon of tea leaves for every six ounces of hot water, steeping for three to five minutes to achieve optimal flavor.
• Q: Can I reuse the tea leaves? A: Yes, you can reuse the leaves multiple times, as they maintain their flavor in subsequent brews.
• Q: Is this tea suitable for beginners? A: Yes, this tea is suitable for beginners and tea enthusiasts alike, offering a smooth and approachable flavor.
• Q: What is the best way to enjoy this tea? A: Enjoy this tea hot or iced, with or without sweeteners, to appreciate its natural flavors.
• Q: How should I store this tea? A: Store the tea in a cool, dry place in an airtight container to maintain its freshness and flavor.
• Q: Does this tea have a shelf life? A: Yes, if stored properly, this tea can remain fresh for up to two years.
• Q: Is this tea gluten-free? A: Yes, this Milk Oolong tea is gluten-free, making it suitable for those with gluten sensitivities.
• Q: Are there any allergens in this tea? A: No, this tea does not contain common allergens, but it is always best to check individual sensitivities.
• Q: What if I receive damaged tea leaves? A: If the tea leaves arrive damaged, please contact customer support for a resolution or replacement.
• Q: Is there a return policy for this tea? A: Yes, there is a return policy that allows you to return the product within thirty days if unsatisfied.
• Q: How do I contact customer support? A: You can contact customer support via the website or email for any inquiries or issues regarding your purchase.