Frequently Asked Questions

• Q: What is the size of the tea refill bag? A: The tea refill bag contains three point five ounces of loose black tea. This size is perfect for steeping approximately fifty cups.
• Q: What type of tea is in this product? A: This product contains full-leaf black tea. It is a blend of high-quality Indian tea leaves infused with blackberry and sage.
• Q: Are there any allergens in this tea? A: No, this tea is gluten, sugar, and carb-free. It is made from natural ingredients and is suitable for many dietary preferences.
• Q: How do I prepare this loose-leaf tea? A: Use one teaspoon of tea for every six ounces of water. Steep for three to five minutes for optimal flavor.
• Q: Can I make iced tea with this product? A: Yes, you can make iced tea by using double the amount of loose-leaf tea and pouring it over ice. This enhances the flavor and refreshment.
• Q: Does this tea contain caffeine? A: Yes, this black tea contains a small amount of caffeine. It provides a gentle energy boost without the jitters associated with coffee.
• Q: How should I store this loose-leaf tea? A: Store the tea in a cool, dry place away from direct sunlight. Keeping it sealed in an airtight container will maintain its freshness.
• Q: What is the shelf life of this tea? A: When stored properly, this loose-leaf tea can last for up to two years. Always check for freshness before use.
• Q: Is this tea safe for children? A: Yes, this tea is generally safe for children. However, it does contain a small amount of caffeine, so moderation is advised.
• Q: How does this tea compare to other fruit teas? A: This tea is unique due to its blackberry and sage notes, offering a sweet and soothing flavor. It's different from standard fruit teas that may have stronger fruit profiles.
• Q: Is this tea suitable for someone with dietary restrictions? A: Yes, this tea is suitable for many dietary restrictions. It is gluten-free, sugar-free, and carb-free, making it a healthy choice.
• Q: What if my loose-leaf tea arrives damaged? A: If your tea arrives damaged, contact customer support for assistance. They will guide you through the return or exchange process.
• Q: Can I return this tea if I don't like it? A: Yes, many retailers offer a return policy if you are not satisfied with your purchase. Check the specific return policy for details.
• Q: How do I ensure my tea stays fresh? A: Keep the tea in a sealed container away from moisture and light. This will help preserve its flavor and aroma.
• Q: What should I do if I experience allergic reactions? A: If you experience any allergic reactions, discontinue use immediately and consult a healthcare professional. Always check the ingredient list for allergens.